GulfCryo Egypt is hiring an IT Support Analyst

GulfCryo Egypt is hiring an IT Support Analyst at its Head Office – Heliopolis Cairo,

At his/her Role, the incumbent will be responsible to provide support to the IT Manager in delivering end-to-end IT support in accordance with business needs and agreed IT service levels, working closely with end-users, the IT team and technology suppliers to ensure all incidents are analyzed, prioritized and resolved in a timely and efficient manner. Supports the proactive evaluation, implementation, development and maintenance of technology platforms and systems required to provide business IT services.

in developing, maintaining and reviewing procurement guidelines, procedures and policies, 

Requirements

The ideal candidate, you should have a

- Bachelor’s degree in Computer Science/Application/Engineering, or equivalent 

- At least 2+ years’ experience years IT support and operations working experience, with additional preferred. 

- Certification in Microsoft and/or Cisco technologies, with basic technical knowledge of a broad variety of IT systems. 

- Knowledge of IT Helpdesk applications for managing user support requests.. 

- Bilingual in Arabic and English (English at least to spoken level)

If you are interested to join our team, apply directly to Info-Gulfcryoegypt@Gulfcryo.com